ITIL  is the only consistent and comprehensive documentation of best practice for IT Service Management. Used by many hundreds of organisations around the world, a whole ITIL philosophy has grown up around the guidance contained within the ITIL professional qualification scheme.

 

ITIL training and qualifications are essential if you’re a professional who needs to demonstrate your IT service management abilities. ITIL (IT Infrastructure Library) is the international gold standard in IT service management and its training programme underpins this best practice framework. Focus delivers ITIL training to help to ensure top quality, high performance IT services are tightly aligned with all areas of your business. ITIL training is not just for managers! 

 

Real-life Instructor-led Training:

 

 

 

Each of Our Interactive CD's  Include:

No Powerpoint Style Training Slides 
Real-life Instructor-led Training Modules
Unlimited Number Of Tests
User Friendly Interface
Student Exercises with 'Hands-On' Simulations 
Course Overviews
Flash Based Modules - Quick Loading
Discounted Multi-User Licensing
FREE Upgrades for 12 Months
One Off Payment - No Usage Fee

 

 

ITIL v3 Foundation  Course Content:

Introduction to ITIL
ITIL v2 to ITIL v3
Service Management
ITIL Service Lifecycle
Service Strategy
Service Design
Service Transition
Service Operation
Service Improvement

Covers exam v3 Foundation

 

ONLY (£297 + VAT)

 

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